SBAC Chrome App Preparations

Good afternoon,

Based on feedback from our Techie Tester Teachers and extensive testing with students in classrooms, we have learned of two unique problems that are preventing students from accessing the Chrome SBAC App.

1. Student devices have been disenrolled from the PUHSD management system. This is problematic for numerous reasons but the immediate concern is that these devices will not pick up the SBAC App and will be unable to access the practice/field test. It is easy to identify this by having the student click on their profile picture (bottom right hand side of the screen) and then looking for the "This device is managed by puhsd.org" message."

2. Some devices are not receiving the latest Chrome update and the SBAC app freezes. This can be improved by having the student power down their device and then power it on again. After this, have the student open up the Chrome browser and type in chrome://chrome/ and the browser should update.

Thanks to Shane Pinnell in the Technology department for several hours of advanced voodu and technical work we were able to identify students who have a Chromebook checked out to them but those devices haven't logged into our network in the last two weeks. There are a few possibilities here that include the following:

• Device was disenrolled from the PUHSD management system 
• The student hasn't brought their Chromebook to school/signed into our network

What do you need to do? 

Work with your office staff, site technology technician, and your temporary technicians to review the list of student devices and determine if the device is on the management console and that it is updated to the latest version of Chrome. Site Techs will need to document students who have devices that are not in the PUHSD Management system. 

Please ensure that all students have their Chromebooks reviewed prior to February 10th. I suggest working with your History department to identify the dates that they will be administering the LCAP Survey to their students as that will be a double incentive for kids to have their devices on campus those days. The student list was emailed to you on 1-31-14.